With more than 6 years of excellence, working with largest organizations in the economy, KOH now offers a wide range of hosting solutions, internet systems and Managed Hosting services using the latest technologies, uncompromising performance, fast and reliable service, professional support and competitive prices.
As a service provider, KOH is committed to act upon and provide it customers with the very best service available. As part of our activities as a leading service provider, the company strives to do all that is required to better understand our customer's growing needs on a daily basis, and continuously improve the technical support process we provide, both professionally and in terms of service efficiency.
Service and Support
Provision of immediate service and support by a highly qualified, professional, experienced, courteous and reliable technical staff of excellent reputation that is committed to customer satisfaction:
- Technical support is available 24 hours a day, 7 days a week, 365 days a year.
- Efficiency – Direct work with senior technicians so problems are handled as quickly and efficiently as possible, without requiring additional study at the customers expense.
- No Bureaucracy – Fast support should never be delayed because of administrative reasons. First we fix, then we ask questions..
- Fast and reliable data communications network, servers and hosting facilities that enable fast data transfer and an optimal web surfing experience.
- Optimal distribution of resources for provision of maximum services at minimum cost.
- Streaming - Employment of the latest technologies for efficient broadcasting of movies and online video streaming at superior quality providing users with a real TV viewing experience.
- Advanced monitoring systems that enable immediate response to any problem and ensure maximum Up-Time and availability.
- Data backup and recovery, remote storage of data away from server farm, periodical recovery.
- State-of-the-art Data Center that is compliant with the strictest standards, capable of withstanding power cuts and other hazards such as fire, earthquakes, floods and other natural disasters.
- Employment of firewall, anti-virus and anti-spam systems.
- Security and warning systems capable of handling various types of break-in attempts.
- Secure access to server farm (Such as: cameras, Hand Geometry Recognition systems etc)
KOH continuously strives to provide reliable service at attractive prices. We are committed to assisting our customers by providing them with the most beneficial cost effective solutions available .
Technical Know-how and Experience
KOH offers its customers a professional system team composed of senior experts from various IT fields such as communications, information security, email, internet systems, databases, hardware and more. Our experts are experienced, proficient, reliable, courteous, highly motivated and verify that our customers remain satisfied at all times.
A KOH we verify all details and knowledge are always preserved and shared across the organization, so customers can rest assured they always receive superior service from professionals who are completely up-to-date with the specifics of each customer's system.
Personal customization according to customer budget and needs.
Customer Security and Peace of Mind
"It was only when we switched over to KOH that we understood the difference between a standard, Service Agreement and Professional, Caring and Proactive Involvement."
Miri Nesher, satisfied customer from the WEEKEND website